We are searching for a solution-focused Desktop Support
Technician to provide our employees with hands-on, systematic support. The
Desktop Support Technician should receive IT-related concerns, and then proceed
to diagnose and solve these issues. You should also ensure the regular
maintenance of our IT infrastructure.
To be successful as a Desktop Support Technician, you
should be highly skilled in the fitting and upkeep of computers and their
networks. A remarkable Desktop Support Technician will gauge computer
proficiency in every individual, and then proceed to tailor their services in a
suitable manner.
Desktop Support Technician Responsibilities:
Advising staff on appropriate procedures for directing
their IT-related queries and recommendations.
Receiving and documenting requests for support.
Deciding on the most suitable ways of providing aid.
Delivering IT and related assistance upon request, or as
you deem suitable.
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